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FSC2562 Conflict Management for Teachers and School Leaders
Course Description
Navigate the complexities of conflict within educational settings with our comprehensive online course tailored for teachers and school leaders in Ireland. “Conflict Management for Teachers and School Leaders” is designed to empower educators with the skills and knowledge necessary to effectively manage and resolve conflicts, transforming challenges into opportunities for growth and positive change.
- Deep Understanding of Conflict: Gain insight into the nature of conflict, its stages of escalation and de-escalation, and its potential impacts on individuals and educational environments.
- Enhanced Communication Skills: Master essential communication techniques, including active listening, paraphrasing, and effective use of body language, to navigate and resolve conflicts.
- Practical Conflict Management Strategies: Explore a variety of conflict management and resolution methods tailored for the classroom and school settings, including mediation, negotiation, and understanding different resolution styles.
- School Self-Evaluation for Conflict Management: Understand the role of School Self-Evaluation in identifying and addressing areas for improvement in conflict management, ensuring a holistic approach that involves all stakeholders.
This course is ideal for primary school teachers, school leaders, and educational administrators in Ireland who are looking to enhance their conflict management capabilities. Whether you’re seeking to improve your school’s environment, foster better relationships among staff, or develop a more supportive atmosphere for students, this course offers invaluable tools and insights.
Join us to build a stronger, more harmonious educational community where conflicts are managed with skill, understanding, and a focus on positive outcomes. Enrol today and take the first step towards mastering conflict management in your school.
Essential Details
Price: €69.00
Course Code: FSC2562
Tutor Support: Phone, e-Mail, Forum, Live Chat
Start Date: 1 July 2025
Duration: 20 Hours
Format: Online
Skill Level: Beginner
Qualification: Certificate
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Course Information
EPV Days – this course is approved by the Dept. of Education for qualification of EPV days. The more courses you select, the more EPV days you receive:
- 1 online course – 3 EPV days entitlement
- 2 online courses – 4 EPV days entitlement
- 3 online courses – 5 EPV days entitlement
Requirements: All our courses are run in accordance with the Department of Education and Skills criteria.
Training Period: Courses begin on Tuesday, 1st July 2025 at 9:00am and must be completed by Friday, 22nd August 2025 at 5.00pm.
Course Length: Each course requires approximately 20 hours of study including time to complete any assessments.
Support: The Discussion forums are facilitated by expert moderators.
Course Fees: Courses may be purchased either online or by phone.
- One course €69
- Two courses €89
- Three courses €99
Questions and Support: Our Support team are on hand to answer all your queries, either by phone, live chat or e-mail.
Certification: When you have successfully completed your course, you will receive your CPD Certificate.
- 5-Star Reviews
People love training with us! Our average review score is 5/5
- Award Winning
Winner of “Best Online Education Experience” at the Education Awards 2022
- Human Support
We have 8 offices across Ireland with teams ready to help via phone, email, forums & chat
- 5 EPV Days for €99
All our courses are approved for EPV days from the Dept of Education
- No Risk Guarantee
Full course fees refund if you’re not happy for any reason within 21 days of enrolment
Course Content
Module 1: Introduction to Conflict
- Define what conflict is and its impact on individuals and organizations
- Understand the stages of conflict escalation and de-escalation
- Identify different types of conflict management and conflict resolution techniques
- Develop an awareness of how conflict can be positive and negative
Module 2: Skills in Conflict Management
- Understand the role of communication in conflict resolution
- Develop listening skills to understand and communicate effectively
- Use paraphrasing, questioning and body language to de-escalate conflict
- Learn how to solve problems effectively
Module 3: Conflict Management Methods and Practice
- Identify strategies for dealing with conflict in the classroom and school setting
- Learn how to mediate and negotiate to resolve conflicts
- Understand different conflict resolution styles and when to use them
- Recognize and understand your own conflict management style
- Develop coaching skills to help others through conflict
Module 4: People and Conflict
- Learn about Department of Education guidelines for conflict management
- Understand how to implement conflict management policies in your school
- Develop an awareness of resources available to support conflict resolution in schools
Module 5: School Self-Evaluation for Conflict Management
- Understand the School Self-Evaluation (SSE) process and its role in conflict management
- Identify areas of focus for SSE in promoting conflict resolution in schools
- Recognize the importance of involving all stakeholders in SSE for promoting conflict resolution
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How to Enrol
- 1. Select Your Course
Select your preferred course and click “Add to Cart”
- 2. Find More Courses
Continue to review our complete course list and select other courses by clicking “Add to Cart” on each course page.
- 3. Check Order
When you have selected and added all your courses, click on the shopping cart icon at the top of the page or click on the “Go to Checkout” button.
- 4. Check Out
On the checkout page, you should see all courses listed with total course fees and discounts included (€69 for single courses, €89 for two courses, €99 for three courses)
- 5. Make Payment
Complete the form and add your payment details. The click “Confirm Enrolment” to securely process payment and enrol.
- 6. Receive Login Credentials
Once payment is confirmed, you should receive an confirmation email with your login details (this may arrive in your email “Spam” folder).
- 7. Start Training
You should then be able to login and commence your training. If you are enrolling before the the course start date, you’ll find that you can only access the course after the start date and time.
- 8. Receive Certificate
Once you have completed your training and all the required steps outlined in the course, you’ll be able to request your certificate to download / print and progress to your next course.
Frequently Asked Questions
What are you expected to do to complete the course?
The course completion requirements are as follows:
You are required to post two comments to the forum post at the end of each module throughout the course. Each contribution is required to be at least 100 words.
Your progression from module to module is contingent on the successful completion of these assignments.
The end of course reflective assignment must demonstrate achievement of the course’s stated learning outcomes.
You will be required to complete a minimum of 10 hours online and an additional 10 hours either online or offline
How do I access the courses I booked on the site?
If you signed up for your course online you will have received an email with login details to start your training. Please check your spam/junk email folder as it may have landed in there.
I’ve one of my courses completed and my end of course assignment is not graded yet. Why is there a delay?
All our course facilitators monitor the progress of every teacher on their respective course so please allow up to 2 weeks for the grade and feedback for the End of Course assignment.
How are the courses structured?
The courses contain 5 modules each of which is made up of individual lessons.
How much time do I need to spend at the course?
You are required to engage with the course for a total of 20 hours (10 Hours online is mandatory and the remaining 10 hours can be online or offline for other learning activities)
Can I spread the 20 hours over a period of time or complete it all in a couple of days?
Yes you can decide to do either. It is up to you what way you want to complete the course, once you demonstrate engagement for a total of 20 hours (10 of these must be online)
I am wondering after each module are you required to reply to the forum post? If so, how many comments?
You are required to post to the forum posts at the end of each module throughout the course. You will need to post two comments. Each contribution is required to be at least 100 words.
I cannot progress to the next module, even though I have completed the previous module and all questions / assignments?
This is usually caused by not meeting the criteria for completing the previous module, in particular posting at least two contributions to the course forum.
What is the minimum length of answer for the End of Course Reflective Assignment?
The minimum word count is to be no less than 300 words and not more than 500 words.
How do I know how I am progressing if I do not receive a grade until after I have completed the course? I’m afraid I will fail!
Naturally, like most courses, it is only possible to evaluate your grade when you have completed the course.
There is two parts to the assessment:
<strong>1. Meeting the Minimum Criteria:</strong> You are required to complete all 5 modules, regularly contribute to the course forum after each module (at least 2 meaningful contributions per module).
<strong>2. Assignments:</strong> You must complete Multiple Choice Questions (MCQs) and posts to the forums at the end of each module, as well as an overall End of Course Assignment. Once you have met each of these conditions, you should qualify for your EPV days and receiving your Flúirse certificate of completion.
You’ll be glad to hear that ALL our course facilitators monitor the progress of every teacher on their respective course and will always inform them before the course closing date if they do not appear to have met the above criteria for any reason.
More questions? Check our FAQ Section.
Why Train With Us?
- Training Irish Primary School Teachers Online Since 2007
Train when and where it suits you: from your Laptop, Phone or Tablet
- 8 Diverse Categories with Over 48 Courses Now Enrolling
We now offer over 48 highly practical courses designed specifically for Irish Primary School Teachers
- All Courses Dept of Education Approved for EPV Days
All our courses are approved by the Dept. of Education for EPV days allowing you to earn between 3 and 5 days
- Secure 5 EPV Days for Just €99
All our courses are approved for EPV days from the Dept of Education
- 21 Day No Quibble Refund Option On All Courses
Full course fees refund if you’re not happy for any reason within 21 days of enrolment
- All Online Training Supported By Real People!
We have 8 offices across Ireland with teams ready to help via phone, email, forums & chat
- Award Winning Irish Organisation
Winner of “Best Online Education Experience” at the Education Awards 2022
- 5 Star Reviews
People love training with us! Our average review score is 5/5
