Course Questions
What are you expected to do to complete the course?
The course completion requirements are as follows:
You are required to post two comments to the forum post at the end of each module throughout the course. Each contribution is required to be at least 100 words.
Your progression from module to module is contingent, on the successful completion of these assignments.
The end of course reflective assignment, must demonstrate achievement of the course’s stated learning outcomes.
You will be required to complete a minimum of 10 hours online, and an additional 10 hours either online or offline
How do I access the courses I booked on the site?
If you signed up for your course online you will have received an email with login details to start your training. Please check your spam/junk email folder as it may have landed in there.
I’ve one of my courses completed and my end of course assignment is not graded yet. Why is there a delay?
All our course facilitators monitor the progress of every teacher on their respective course so please allow up to 2 weeks for the grade and feedback for the End of Course assignment.
How are the courses structured?
The courses contain 5 modules each of which is made up of individual lessons.
How much time do I need to spend at the course?
You are required to engage with the course for a total of 20 hours, (10 Hours online is mandatory, and the remaining 10 hours can be online, or offline for other learning activities)
Can I spread the 20 hours over a period of time or complete it all in a couple of days?
Yes, you can decide to do either. It is up to you what way you want to complete the course, once you demonstrate engagement for a total of 20 hours, (10 of these must be online).
I am wondering after each module are you required to reply to the forum post? If so, how many comments?
You are required to post to the forum posts at the end of each module throughout the course. You will need to post two comments. Each contribution is required to be at least 100 words.
I cannot progress to the next module, even though I have completed the previous module and all questions / assignments?
This is usually caused by not meeting the criteria for completing the previous module, in particular posting at least two contributions to the course forum.
What is the minimum length of answer for the End of Course Reflective Assignment?
The minimum word count is to be no less than 300 words and not more than 500 words.
How do I know how I am progressing if I do not receive a grade until after I have completed the course? I’m afraid I will fail!
Naturally, like most courses, it is only possible to evaluate your grade when you have completed the course.
There is two parts to the assessment:
1. Meeting the Minimum Criteria: You are required to complete all 5 modules, regularly contribute to the course forum after each module (at least 2 meaningful contributions per module).
2. Assignments: You must complete Multiple Choice Questions (MCQs) and posts to the forums at the end of each module, as well as an overall End of Course Assignment. Once you have met each of these conditions, you should qualify for your EPV days and receive your Flúirse certificate of completion.
You’ll be glad to hear that ALL our course facilitators, monitor the progress of every teacher on their respective course,, and will always inform them before the course closing date, if they do not appear to have met the above criteria for any reason.
How do I access my course completion certificate?
Once your assignment has been graded by the course moderator and you have completed the multiple choice questions and contributed two comments to the forum post in each module, your certificate will be available from the resources section of your course.
You must download your certificate to your PC manually as the certificates will not be automatically emailed to you.
How can I access the course notes?
The course notes are available in the resource section in PDF format.
How do I return to my course after the forums / quiz questions?
If you scroll to the top of the screen, and below the name of your course, click on the breadcrumb trail, (e.g. Home/Course/FSC22## – The name of your course). This will take you back to your course index page.
Can I submit my assignment in Word?
Yes, you can submit your completed assignment in Word format
Hi I am completing “FSC**** course” and I can’t get past lesson 4 in module 2. Can you help me please?
This is usually caused by not meeting the criteria for completing the previous module, in particular posting at least two comments to the course forum post.
General Questions
I don’t see the "Login Button" on my SmartPhone / Tablet
On some devices, the login button may not appear. You can login directly instead by clicking here or visiting https://summercourses.fluirse.com
I do not have a Teaching Council Number (yet). How do I enrol?
You will be asked to enter your teaching council number (TCN) when you log in. If you do not yet have your TCN, you can proceed with the course by simply entering 00000 in order to progress and you can update your profile at a later stage when you receive your number.
I have enrolled on multiple courses, must I complete my training consecutively?
Yes, this is a requirement from the Department of Education and Skills, and your start and end dates are now added to your EPV Cert.
Our eLeanring system ensures our tutors can monitor your progress online, but it is your responsibility to complete your training in one course before starting your next course.
I have submitted my assignment, when will it be graded and can I move onto my next course?
Your assignment can take up to 5 working days to be graded, but once you have submitted your assignment and you have spent at least 20 hours on a course (10 hours of this MUST be online) and have made 2 meaningful contributions to each of the forums you can now begin your next course.
When I select "Returning Customer" on your website, I am still unable to login or request a new password.
If this happens, your old details may have been removed from our system.
You can simply select the courses you want, add them to your basket and proceed to the checkout. Here you will be asked for billing information, create a username and password. You are now enrolled on our Summer Courses. You should then receive confirmation e-mails with your login details as usual.
Do the summer courses entitle one to EPV days?
Yes, all of our courses will entitle you to EPV days for next year.
1 Course – 3 EPV Days
2 Courses – 4 EPV Days
3 Courses – 5 EPV Days
When can I access the courses?
All courses will be accessible from July 4th to August 19th 2022.
All courses must be completed by August 19th at 5pm.
How do I get a username and password?
You should have received an e-mail with your Username and Password to login to our Online Training Website (https://summercourses.fluirse.com) when you registered for your course(s) online.
If you registered by phone, then the member of our support team that enrolled you on the course(s) will have sent you an e-mail with your login details.
*Please keep a note of your username and password.
(If for any reason you did not receive your e-mail with your login details, please first check that it wasn’t designated by your email provider or application as “SPAM” and placed in your SPAM folder.)
What support do I get while I am doing my course?
An online facilitator is allocated to each course and will interact with participants through each module’s discussion forum. Technical queries relating to passwords, course access, registration and certs should be emailed to [email protected] Our support helpline number is 0667129828 available from 9.00am to 5.00pm Monday-Friday.
I tried calling, but all your lines were busy?
Naturally, all our lines will be engaged from time to time, especially in the first few days of our courses becoming available. However, our support team provides more “human” support than any other online provider. Our e-mail support service is usually the fastest way to get a response, simply send your query to [email protected] The following is the list of ways to contact our support team:
We provide support and assistance to you for the duration of our Summer Course Programme:
Telephone Support: 0667129828 (10.00am – 5.00pm, Mon – Fri)
Online Chat Support on teachersummercourses.com (9.00am – 5.00pm, Mon – Fri; Send a message 24/7)
E-mail support: (recommended) [email protected]
Online Forums (see your course homepage)
Live Support via Skype Phone – Fluirse.Limited
Can I do this course if I have a Mac PC/Tablet or Mobile Phone?
Yes, you can do this course if you have a Mac/tablet or mobile phone.
My assignment is too big to send, how can I upload it?
If your assignment is too large to send, you could try and resave it as a PDF. If that does not work, you can email your assignment to [email protected] with the name you used to create your account, your Teaching Council Number, along with the name of the course you are submitting the assignment for.
Where can I see my online time?
You can view your online time, in the resources section called ATTENDANCE – Click here to see your ONLINE & OFFLINE TIME ATTENDANCE.
My online time isn’t recorded correctly?
Your online training time is calculated automatically by our system. This can take up to 2 hours to update, so please check back later and you should find your online time record is accurate. For time spent on offline training (or training outside our online learning system such as when reviewing content on an external website or reading printed notes), you can add this “offline” time manually.
Your current online time (i.e. the time of your last session) will not show immediately in the attendance register, this can take up to 2 hours after you finish and logout from your current session. However, you can always confirm the system “sees” you online by checking the “Last activity on Site” date and time under “User’s Sessions summary” section.
How do I add my offline time?
Go to the resources section of your course, and insert the start and end time of your offline session and click “Save Changes”.
Note:
Your current online time, (i.e. the time of your last session), will not show immediately in the attendance register, this can take up to 2 hours after you finish and logout from your current session. However, you can always confirm the system “sees” you online by checking the “Last activity on Site” date and time under “User’s Sessions summary” section.
What’s the latest date I can pay and sign up to a course?
The latest date to sign up for a course is August 18th 2022 – this date is decided as we will need to allow you sufficient time to complete the course and fully engage in the training.
When is the deadline for completing my course?
All course work must be completed by Friday 19th August at 5pm.
Questions re EPV days
For the School Year 2021/22, there are some important one-off changes introduced by the Department of Education regarding EPV days, to account for the unique school year that was 2020/21.
Teachers can transfer over any unused EPV days to 2021/22 and can then gain extra days as required by completing extra training.
Example Scenario 1:
If I earned 3 EPV days from training last summer (1 summer course), and did not take any of these but complete 1 extra summer course this summer, am I entitled to additional EPV days for the 2021/22 school year?
Answer: You will be entitled to 5 EPV days.
Example Scenario 2:
If a I earned 4 EPV days from training last summer (2 summer courses), and did not take any of these but I complete 1 extra summer course this summer, am I entitled to 5 EPV days for the 2021/22 school year?
Answer: Yes, you will be entitled to 5 EPV days.
Example Scenario 3:
If I earned 3 EPV days from training last summer (1 summer course), but only took 1 of those days, I understand they can carry 2 EPV days across to the 2021/22 school year. If I complete another summer course this summer, will that give me just 1 more day? (i.e. 3 EPV days for 2021/22 school year)
Answer: The good news is that in this case you will be entitled to 5 EPV days.
Please note: The taking of EPV days and the number of days you can take is at the discretion of the Board of Management.
The system will not allow me to record my offline training time?
Offline time periods recorded, can never be the same or even cross any Online Time, automatically recorded by the system. (You can’t be training online and offline at the same time. The system will not accept times, that cross if you try to enter these)
Where are my Course Notes?
You can find your Course Notes in the resources folder on your relevant course homepage. Please note that Course Notes are an optional add on and not all Course Authors have chosen to include Course Notes.
Which Internet Browser can I use to access the course?
Our courses are compatible with any standards compliant web browser. We regularly test our courses with the following browsers:
Desktop:
Chrome
Firefox
Safari
Edge
Mobile:
MobileSafari
Google Chrome
For the best experience and optimum security, we recommend that you keep your browser up to date.
Note: Legacy browsers with known compatibility issues:
Internet Explorer 10 and below
Safari 7 and below